Delivery of the Goods

Before making a purchase, please read the regulations on the website.

1. The offer, which are  presented on the website, may be  changed  after confirmation with the actual stock levels.

2. Before placing an order and making a payment to the HERA account, please contact us by phone or e-mail to confirm the availability of the ordered product

3. Please , place your order:

by phone

603 573 976 or e-mail: sklep@hera.com.pl

with an apropriate code of  the ordered goods.

4. The customer has two payment’s options;

pre-payment to bank’s account of Hera Moda Studio

In this  option,  client has to pay value of goods with addictionally cost of delivery.

After appearing of client’s payment in Hera’s account, the goods will be sent to client’s address.

cash on delivery

In this  option, the ordered product is shipped immediately. The price of the product will be increased by the cost of delivery, in accordance with the courier's price list.

5. Ordered goods will be shipped immediately, within two working days.

6. The cost of shipments are complied with price list DHL

7 It is possible to return the purchased products within 14 days under the main condition:

- the product must be new - without signs of use, with the intact, original Hera’s seal.

8. The customer bears the shipping cost of the returned product.

9. Products may be returned only by DHL

10. After return the goods by client,  Hera Moda Studio will make the refund to the client’s amount, within 14 days from the date of receipt of returned product.

The value of refund has to be the same as value of purchase.

11. Products returned with signs of use or without the original Hera’s seal will be send back to the customer's address. The cost of this kind of case,  belongs to client.

Please make payments to the account number:

PKO BP SA I Branch in Łódź

11 1020 3352 0000 1702 0095 3539

return form

By using our website, you consent to our use of cookies. You can define the conditions for storing or accessing cookies in your browser.

Accept More info Reject